Track Your Order
TRACK YOUR ORDER
To track your order please enter your Order ID in the box below and press return. This was given to you on your receipt and in the confirmation email, you should have received it.
Enter your tracking number sent to you via email. Usually, a tracking number is issued as soon as the order has been finalized for pickup from our warehouse.
Once the package is picked up by the shipping carrier, it takes a few hours for the shipping carrier to update their systems with tracking information.
WHERE TO FIND MY TRACKING NO.?
ON YOUR ORDER LISTStep 1: Log into your account at lassjoy.com and find your orders.
Step 2: Find the Tracking No. on your order list
2. ON THE DELIVERY NOTIFICATION MAIL
Step 1: Check the delivery notification email from us and find the Tracking No.
WHERE TO TRACK?1. Tracking No. has 11 digits like 70075154575
2. Tracking No. starts and ends with 2 letters like LS268215212CN
Click here to track: https://www.lassjoy.com/pages/track-your-order
NOTES:1. Tracking info may be updated in 1-3 business days from the shipping date.
2. If you can't find any tracking no. on your order list, we're still preparing for your package.
3. If you can find more than 1 tracking no. on your order list, we must have shipped in different packages.
4. if you find only part of items has no tracking no., we're still preparing for the shipment of other items.
5. If tracking No. has 11 digits like 70075154575, this kind of number can not track your package.